1. VoIP (Voice over Internet Protocol): A technology that allows voice calls to be made over the internet by converting analog voice signals into digital data packets. This method offers significant cost savings, flexibility, and enhanced call quality. For a deeper dive into VoIP, check out our article What is VOIP (Voice) Wholesale?.
2. VoIP Wholesale: The practice of buying and selling VoIP services in bulk. As the name suggests, it’s about dealing with large volumes of VoIP traffic. Companies like Progressive Telecom LLC specialize in this, ensuring businesses get the best rates and quality. Learn more about the journey of VoIP wholesale with Wholesale VoIP: A Journey with Progressive Telecom LLC.
3. SIP (Session Initiation Protocol): A signaling protocol used for initiating, maintaining, and terminating real-time sessions that include voice, video, and messaging applications. It’s essential for VoIP technology.
4. RTP (Real-time Transport Protocol): Used in conjunction with SIP, RTP defines a standardized packet format for delivering audio and video over the internet.
5. Codec (Coder-decoder): A software used to compress and decompress digital audio data. Different codecs can affect the sound quality and bandwidth required for a call.
6. NAT (Network Address Translation): A method where IP addresses are mapped from one realm to another, aiding in traffic routing.
7. QoS (Quality of Service): Refers to the performance level of a service, ensuring transmission rates, error rates, and other characteristics can meet the specific requirements of the VoIP application.
8. PBX (Private Branch Exchange): A private telephone network used within a company, allowing users to communicate internally and externally using different communication channels like VoIP.
9. Hosted PBX: A PBX system operated and maintained by a VoIP service provider, eliminating the need for businesses to invest in complex hardware.
10. SIP Trunk: A virtual version of an analog phone line, enabling users to place calls over the internet.
11. Call Center: A centralized department to which phone calls from current and potential customers are directed.
12. IVR (Interactive Voice Response): A technology allowing humans to interact with computers using voice or DTMF tones input via a keypad.
13. Carrier: A company that provides telecommunications services, often at a wholesale level.
14. Reseller: A company that purchases telecommunications services in bulk from carriers and sells them to businesses or consumers.