Terms & Conditions

Terms & Conditions

for Tecnologia LLC

Welcome to Progressive Telecom LLC. These Terms & Conditions govern your access to and use of the Progressive Telecom LLC website and services. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. Interpretation and Definitions

For the purposes of these Terms & Conditions:

  • Company refers to Progressive Telecom LLC, 3422 Old Capitol Trail, Suite 1483, Wilmington, DE 19808.
  • Website refers to the Progressive Telecom LLC website accessible from https://progressivetele.com/.
  • Services refers to the telecommunications and related services offered by Progressive Telecom LLC, including Voice, SMS, VoIP, SIP trunking, wholesale carrier services, and related communication solutions.
  • User, You, or Your refers to any individual or legal entity accessing or using the Website or Services.
  • Content refers to all text, images, graphics, logos, information, materials, and other content available through the Website.

2. Acceptance of Terms

By accessing or using this Website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you are using the Website on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms & Conditions.

These Terms & Conditions apply to your use of the Website. Specific services may also be subject to separate agreements, service orders, pricing agreements, acceptable-use policies, or other contractual terms provided by the Company.

3. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

  • Use the Website for any unlawful, fraudulent, abusive, or unauthorized purpose.
  • Attempt to gain unauthorized access to the Website, servers, systems, or networks.
  • Interfere with or disrupt the operation or security of the Website.
  • Introduce viruses, malware, malicious code, or other harmful material.
  • Use automated systems or methods to scrape, copy, monitor, or collect Website content without our prior written permission.
  • Use the Website in a manner that could damage, disable, overburden, or impair our systems or interfere with another user’s access.

4. Telecommunications Services

Progressive Telecom LLC provides telecommunications and wholesale communication solutions, which may include Voice, SMS, VoIP, SIP trunking, routing, and related services.

Availability, pricing, features, routes, coverage, quality, and other service specifications may vary depending on the service selected, destination, network conditions, third-party carriers, regulatory requirements, and other factors.

Specific services may be governed by separate service agreements, order forms, pricing schedules, or other contractual documents. Where such agreements apply, their terms may supplement or supersede these Website Terms & Conditions for the applicable service.

5. Acceptable Use

You are responsible for ensuring that your use of our Services complies with all applicable laws, regulations, telecommunications requirements, and industry standards.

You must not use our Services for activities that are unlawful, fraudulent, abusive, deceptive, threatening, or otherwise prohibited by applicable law or by any applicable service agreement.

The Company reserves the right to investigate suspected misuse and, where permitted by applicable law and contractual terms, suspend or restrict services where necessary to protect our network, customers, partners, or other users.

6. Accounts and Customer Information

If access to certain services requires an account, you are responsible for providing accurate and current information and for maintaining the confidentiality of your account credentials.

You are responsible for activities conducted through your account and must promptly notify us if you believe your account or credentials have been accessed or used without authorization.

7. Pricing and Payments

Prices, rates, fees, and payment terms for telecommunications services may be provided separately through quotations, rate sheets, proposals, invoices, service agreements, or other commercial documents.

Unless otherwise agreed in writing, applicable fees and charges are subject to the payment terms communicated by the Company.

The Company reserves the right to modify pricing, service rates, or commercial terms in accordance with applicable agreements and applicable law.

8. Intellectual Property

Unless otherwise stated, the Website and its content, including text, graphics, logos, images, designs, software, trademarks, and other materials, are owned by or licensed to Progressive Telecom LLC and are protected by applicable intellectual property laws.

You may access and use Website content for your personal or legitimate business purposes in connection with evaluating or using our Services.

You may not copy, reproduce, modify, distribute, publish, transmit, sell, license, create derivative works from, or otherwise exploit Website content without our prior written permission, except where permitted by applicable law.

9. Third-Party Services and Links

Our Website or Services may contain links to third-party websites, services, networks, or resources. These links are provided for convenience and do not necessarily constitute an endorsement or recommendation by Progressive Telecom LLC.

We do not control third-party websites or services and are not responsible for their content, availability, privacy practices, security, or terms of use. You should review the applicable terms and privacy policies before using third-party services.

10. Availability of the Website

We strive to keep our Website available and functioning properly. However, we do not guarantee that the Website will always be available, uninterrupted, secure, or free from errors.

The Website may occasionally be unavailable due to maintenance, upgrades, technical issues, network interruptions, security incidents, or circumstances beyond our reasonable control.

11. Disclaimer

The Website and its content are provided on an “as is” and “as available” basis to the extent permitted by applicable law.

We do not guarantee that the information provided on the Website is complete, current, accurate, or suitable for every purpose. Service availability and performance may depend on factors outside of our control, including third-party networks, carriers, infrastructure, regulatory requirements, and internet connectivity.

Nothing on this Website should be interpreted as a guarantee of a particular service level, network performance, route availability, or result unless expressly stated in a separate written agreement.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Progressive Telecom LLC and its officers, directors, employees, affiliates, partners, service providers, and agents will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your use of the Website or Services.

This may include, to the extent permitted by law, loss of profits, revenue, business opportunities, data, goodwill, or business interruption.

Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

13. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Progressive Telecom LLC and its officers, directors, employees, affiliates, partners, and service providers from claims, liabilities, damages, losses, costs, and expenses arising from:

  • Your violation of these Terms & Conditions.
  • Your unlawful or unauthorized use of the Website or Services.
  • Your violation of applicable laws or regulations.
  • Your infringement of the rights of another person or entity.

14. Suspension or Termination

We may suspend or terminate your access to the Website or applicable Services where permitted by law and any applicable service agreement, including where we reasonably believe that you have violated these Terms & Conditions, applicable law, or an applicable service agreement.

We may also suspend or restrict access when necessary to protect the security, integrity, or operation of our systems, networks, customers, or partners.

Termination or suspension will not affect any rights or obligations that, by their nature, are intended to survive termination.

15. Privacy

Your use of the Website may involve the collection and processing of personal information. Our collection, use, retention, and disclosure of personal information are described in our Privacy Policy.

16. Changes to These Terms

We may update or modify these Terms & Conditions from time to time. Any changes will become effective when the updated Terms & Conditions are posted on this page, unless otherwise stated.

We encourage you to review these Terms & Conditions periodically. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Terms & Conditions to the extent permitted by applicable law.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws governing Progressive Telecom LLC, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute arising from or relating to these Terms & Conditions or your use of the Website shall be handled in accordance with applicable law and any applicable contractual agreement between you and the Company.

18. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that provision shall be limited or removed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect to the extent permitted by law.

19. Entire Agreement

These Terms & Conditions, together with any applicable service agreements, order forms, pricing agreements, policies, and other terms expressly incorporated by reference, constitute the terms governing your use of the Website and applicable Services.

20. Contact Us

If you have any questions about these Terms & Conditions, you can contact us: