Technical Insights

A deep dive into the intricate technical components of VoIP, including protocols, standards, and strategies for optimizing quality and security.

A collage of various VoIP metrics displayed on screens.

How to Use VoIP Metrics to Improve Your Business

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Introduction Voice over Internet Protocol (VoIP) has revolutionized the way businesses communicate. By converting voice into digital signals that travel over the internet, VoIP offers a more cost-effective and flexible communication solution. But how do you measure the success of your VoIP system? Enter VoIP metrics. These are the key indicators that can provide insights …

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Illustrations of different VoIP routes

VoIP Routes and Their Impact on Call Quality

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Introduction Understanding types of VoIP routes and their impact on call quality. Voice over Internet Protocol (VoIP) has revolutionized the way businesses communicate. By converting voice calls into data packets and transmitting them over the internet, VoIP offers a flexible and cost-effective communication solution. A crucial component of this technology is the VoIP route, which …

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